Privacy Policy

LumiGlow Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://glowlumi.store/ (hereinafter referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products that you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

COOKIES

We use cookies to improve your experience on the Site. Below is a list of cookies we use:

  • _session_id : Unique, sessional token. Allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit : No data stored, persistent for 30 minutes from the last visit. Used by our web service provider to record the number of visits.
  • _shopify_uniq : Holds no data, expires midnight (relative to the visitor) of the next day. Counts the number of visits to the store by a single customer.
  • cart : Unique token, persistent for 2 weeks. Stores information about the contents of your cart.
  • _secure_session_id : Unique, session token.
  • storefront_digest : Unique, indefinite token. If the storefront has a password, this is used to determine if the current visitor has access.

You can choose to disable cookies at any time through your browser settings.

OTHER TECHNOLOGIES

  • Log Files : These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags and Pixels : Electronic files used to record information about how you navigate the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to process any orders placed through the Site, including processing payments, arranging for shipping, and providing you with invoices and/or order confirmations. We also use this Information to:

  • Communicating with you.
  • Screen orders for fraud or potential risks.
  • Provide you with information or advertising related to our products or services, in accordance with the preferences you have shared with us.

We use Device Information to screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site, including generating reports on how our customers interact with it and assessing the success of our advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only in the following circumstances:

  • Service Providers : We use Shopify technology to operate our online store. You can learn more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy .

  • Google Analytics : We use Google Analytics to understand how users use our Site. You can learn more about how Google handles your Personal Information at https://www.google.com/intl/en/policies/privacy/ . You can opt out of Google Analytics athttps://tools.google.com/dlpage/gaoptout .

  • Legal Compliance : We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our legal rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can learn more about how targeted advertising works by visiting the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You may opt out of targeted advertising on many services by using the links provided on the Digital Advertising Alliance's opt-out platform: http://optout.aboutads.info .

DO NOT TRACK

Please note that we do not alter our data collection and use practices in response to “Do Not Track” signals from your browser.

YOUR RIGHTS

If you are a resident of the European Union (EU), you have the right to access, correct, update, or delete personal information we hold about you. To exercise these rights, please contact us using the contact information provided below.

Additionally, if you are an EU resident, we process your personal information in order to fulfill contracts we might have with you (for example if you make an order on the Site), or otherwise to pursue our legitimate business interests.

Please note that your information may be transferred outside of the EU, including to countries such as Canada and the United States, where privacy laws may not be equivalent to those in the EU. However, we take appropriate measures to protect your information, such as the use of standard contractual clauses or similar mechanisms.

DATA RETENTION

We will retain Order Information for our records unless you ask us to delete it. You may contact us at any time to request deletion of your data.

CHANGES IN THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, for operational, legal or regulatory reasons. We will provide notice of any significant changes via a notice on the Site or by other appropriate means.

CONTACT

If you have any questions about our privacy practices, or would like to make a complaint, please contact us by email at team.lumiglow@gmail.com or by mail at the following address:

Conde de Aranda Street, Duplicate 45, Zaragoza, Z, 50004, Spain